CANCELLATION POLICY FOR CONSUMERS

 

Right of withdrawal. Consumers have the right in distance selling to revoke the contract within fourteen days without giving any reason.

 

Withdrawal period. The withdrawal period is fourteen days

 

• in the case of a contract for the supply of goods, from the day on which the consumer or a third party designated by him who is not the carrier has taken possession of the goods;
• in the case of a contract for several goods ordered by the consumer as part of a single order and delivered separately, from the day on which the consumer or a third party designated by him, who is not the carrier, has taken possession of the last goods;
• in the case of a contract for the delivery of goods in several partial consignments or pieces, from the day on which the consumer or a third party designated by him who is not the carrier has taken possession of the last partial consignment or piece
• in the case of a contract for the regular delivery of goods over a fixed period of time, from the day on which the consumer or a third party designated by him who is not the carrier has taken possession of the first goods

 

To comply with the withdrawal period, it is sufficient for consumers to send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

 

Explanation of withdrawal. In order to exercise the right of withdrawal, consumers must inform the entrepreneur (Bizibits Sales GmbH, Wasserwerkstraße 20, 4053 Haid bei Ansfelden, Austria, office@bio-stefan.at, +43 6764335327 ) of their decision to withdraw from this contract by means of a clear declaration (e.g. a letter, fax or e-mail sent by post). Consumers can use the model withdrawal form below, which is not mandatory.

 

Sample revocation form. (To revoke the contract, please fill out and return this form).

-

To

Bizibits Sales GmbH

Waterworks road 20

4053 Haid near Ansfelden

Austria

-

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*) -

 

Ordered on (*)

Received on (*)

-

 

Name of the consumer(s)

 

Address of the consumer(s) -

 

Signature of the consumer(s) (only in case of notification on paper) -

 

Date-

(*) Delete as applicable.

 

Consequences of revocation in the case of goods. If consumers revoke a contract, the Entrepreneur shall repay all payments received by the Entrepreneur from the Consumer, including delivery costs (with the exception of additional costs resulting from the fact that the Consumer has chosen a type of delivery other than the cheapest standard delivery offered by the Entrepreneur), without undue delay and no later than within fourteen days from the day on which the Entrepreneur received the notification of the revocation of this contract. For this repayment, the Entrepreneur shall use the same means of payment that the Consumer used for the original transaction, unless expressly agreed otherwise with the Consumer; in no case shall the Consumer be charged any fees due to this repayment.

The Consumer shall return or hand over the goods to the Entrepreneur without undue delay and in any case no later than within fourteen days from the day on which the Consumer notifies the Entrepreneur of the revocation of this contract. The deadline is met if the consumer sends the goods before the expiry of the period of fourteen days.

The Entrepreneur may refuse repayment until the Entrepreneur has received the goods back or until the Consumer has provided proof that the Consumer has returned the goods, whichever is earlier.

The consumer shall only be liable for any loss in value of the goods if such loss in value is due to the handling of the goods which is not necessary for the examination of the quality, characteristics and functioning of the goods.

The consumer bears the direct cost of returning the goods.